Panic Attacks – Supporting colleagues

Panic attacks are overwhelming and frightening experiences that can occur unexpectedly, even in the workplace. When a colleague is in the midst of a panic attack, knowing how to provide effective support can make a significant difference in their wellbeing and recovery. In this article, we explore the importance of employers investing in training and education opportunities to equip their employees with the skills to assist someone having a panic attack.

Understanding Panic Attacks

Panic attacks can manifest as intense feelings of fear, accompanied by physical symptoms such as difficulty breathing, dizziness, nausea, and a sense of losing control. For someone experiencing a panic attack, the sensation can be terrifying and debilitating. In such moments, having a supportive and understanding colleague can be invaluable in helping them navigate through the episode.

The Importance of Training and Education

Employers have a responsibility to ensure the health and safety of their employees in the workplace. Investing in training and education programs that teach employees how to recognise and respond to panic attacks not only demonstrates a commitment to employee wellbeing but also fosters a supportive and inclusive work environment.

How to Support a Colleague Having a Panic Attack

1. Stay Calm

Remain composed and reassure the individual that you are there for them. Acknowledge that they may be experiencing a panic attack and offer your support.

2. Encourage Deep Breathing

Encourage slow and deep breathing exercises to help regulate their breathing and reduce feelings of panic. Offering a structured activity, such as counting or focusing on rhythmic movements, can also be beneficial.

3. Provide Distraction

Offer distractions to help divert their attention away from the panic attack. This could include simple activities like stamping feet or engaging in a calming visual exercise.

4. Create a Safe Space

Guide the individual to a quiet and comfortable area where they can sit and focus on their breathing until they begin to feel better. Avoid overcrowded or noisy environments that may exacerbate their distress.

What Not to Say

It’s essential to avoid statements that may invalidate or minimise the individual’s experience during a panic attack. Examples of unhelpful remarks include:

• “Just snap out of it”
• “Stop over-reacting”
• “It’s not that big a deal”

More information: Mind.org.uk

Conclusion

Supporting a colleague during a panic attack requires empathy, understanding, and appropriate intervention techniques. Employers play a crucial role in fostering a workplace culture that prioritises mental health and equips employees with the necessary skills to provide effective support. By investing in training and education opportunities, employers not only empower their workforce but also create a safer and more inclusive environment where everyone feels valued and supported.

Remember, if you or someone else needs guidance on dealing with panic attacks, seek professional advice and support. Together, we can create workplaces that promote mental wellbeing and resilience for all.

Summary

• Panic attacks can occur unexpectedly, even in the workplace, causing intense fear and physical symptoms like difficulty breathing and dizziness.
• Employers should invest in training programs to teach employees how to recognise and respond to panic attacks, fostering a supportive work environment.
• Supportive actions during a panic attack include staying calm, encouraging deep breathing, providing distractions, and creating a safe space.
• It’s crucial to avoid minimising the individual’s experience with unhelpful remarks like “just snap out of it” or “stop over-reacting”.
• By prioritising mental health and equipping employees with intervention skills, employers contribute to a safer, more inclusive workplace culture.

Explore our wellbeing services and manager’s wellbeing training to see how you can ensure your workforce has the skills to support others experiencing panic attacks in the workplace.